Reputation Management

Search yourself online. What do you see? Are you represented fairly?

Online Reputation Management (ORM) is not a new solution. That said, most business owners have either; never heard of it, and if they have they have no clue how to manage it. Online Reputation Management is NOT brand management.

Brand Management is the process of analyzing and managing how your brand is perceived by your customers. Things such as your, logo, website, business cards, colors and other marketing items make up your brand.

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So what is Reputation Management?

Simply put it is the protecting of your brand. Your online reputation matters, and more businesses should make it a priority. 90% of your local customers are likely to do research online before making a purchase decision. Managing your business reputation online means taking control of the online conversation.

Businesses need to accept that the conversation is no longer 100 percent in their hands. Conversations happen about your business across many different platforms; websites and social media networks, with or without you. The days of just having a website are over, and this is why many businesses are scrambling to figure out how to maintain a positive image online.

Your online reputation is forever.

If someone writes something negative about you online, it can put you at a serious disadvantage over the long term—especially if you’re not aware of it.

Why not take 15 seconds and check it right now by clicking the button below. It is 100% FREE. Link will open in a new page so you can continue reading while your Online Reputation is scanned.

Reputation Management improves online traffic.

The more your business publishes quality pages online, the higher the probability your website will generate more traffic from search engines. The same goes for getting more customers to write reviews on the web for you. When you drive your customers to review sites, they’ll mention your name or website.

Reports show that if one negative review pops up in review site search results, it will cost you about 22 percent of your potential new customers. That number jumps to up to 59.2 percent when three bad reviews are shown. And if a bad review shows up in a Google search result, that number moves up to 70 percent.

Reputation Management Solutions

Let’s be clear – You have spent time, money and poured your heart and soul into your business.  Do you want your online reputation to have a negative impact?

Create positive interaction with your customers using review sites. There are 40 to 50 major review sites your business should be listed on. You are probably there already and just don’t know what is there.

The long answer is – NO. Unless you wrote the review you nor can anyone else DELETE a review written by a legitimate person. There are sites out there that Guarantee they can delete and remove 100% of negative reviews. If it sounds too good to be true – it probably is.

MultiMedia Consulting Group has been helping business owners manage and improve their Online Reputation Management since 2006.

Positive customer reviews improve bottom dollar sales.

When customers are unsure about what product to buy they look to their friends or customer reviews. 92 percent of consumers admit to reading reviews before buying products and services. You want to make sure your company’s reputation online is as good as it is in real life.

Contact MMCG or even better just give us a call. We love to sit down with business owners and talk shop. Better yet do a quick analysis on how your potential customers see you online right now. It is 100% FREE – Just click the button below to get started.